This is a factory reconditioned power drill. Reconditioned generally means that the power drill has been returned to the manufacturer, who brings the power drill back to like new condition. Some power drills may contain cosmetic blemishes. Includes 18V Cordless 1/2-in Compact Li-ion Drill - ZRR86006, (2) 18V Lithium-Ion Batteries, 30-min Charger, Operator's Manual average cost of siding : Factory-Reconditioned RIDGID ZRR86006 18-Volt Lithium Drill/Driver>Compare Prices<
Mine just arrived and I'm a little disappointed. One of the main reasons to buy Ridgid tools is the lifetime warranty. Well, unlike other manufactures who include a full warranty of re-manufactured items, Ridgid doesn't. It's only one year, which I wouldn't complain about if they had said so in the product description. I read very carefully before buying and it only said the warranty might be affected if shipped to overseas AFPO addresses. I just rechecked and at the time of writing this review that is the only mention of the warranty in the product description.Other than that the tool is great. Used but so is a new one after one day. The charger is very impressive, it even tests your batteries to tell if they are defective. It says that one of the two batteries that came with the tool is defective. I'm sure if I call they'll ship me a new battery etc.I thinking I'll return the whole thing and get a new one so that I can have a lifetime warranty for just a few more $ at the HD after christmas sale.Anyhow, I thought future shoppers should know about the 1 year warranty ahead of time.
Just going to give a quick review. You are basically purchasing a USED drill, don't confuse this with "reconditioned". I've bought other "reconditioned" tools in the past and they came looking like new or at least respectable. My drill arrived in a dirty bag, and was pretty well beat up. Granted it works fine but it looks worse than the 7 year old drill it replaced. One of my batteries is showing defective on the charger. Customer support at CPO Ridgid supposedly is sending a replacement battery but that was on March 6th and today is the 18th and still no battery. Also the batteries that came with it are not the ones shown in the picture, they are about 1 inch taller. If you are creative enough, you can buy a brand new drill, two new batteries and a charger for about $60 more, and if I were to do it again, that would be the way I would go. Since buying the drill, I have added the Max Select Cordless Planer (new), Fuego Cordless Reciprocating Saw (new), and Heavy Duty Cordless Circular Saw (new) and two more Ridgid tools bags for allot less than the Combo Kit offered at local home improvement store.Update: May 10th, I have dropped my review down to one star because of the seller. After promising a replacement battery was being sent by the manufacturer multiple times and waiting now months, I still don't have the battery as they promised. I will not be purchasing any more items from CPO Ridgid. Their customer service is poor at best.
I purchased a reconditioned Ridgid drill from Mowtown USA. When I received the drill neither one of the batteries were good. I called Mowtown and was told they would replace the batteries with new ones. After 2 weeks and no batteries I called and was told the factory was on backorder for the batteries???? They wanted to replace the entire set with a diffferent one but I chose to return the drill. They said they would send me a return lable and arrange a pickup--didn't happen. I finally got them to email me the lable and returned the drill kit. These people were terriable to deal with and I will never use them again.
I bought the reconditioned drill, first one would not charge the batteries, they DID replace it took care of everything (IE:shipping, pickup etc.) the second one was good EXCEPT one battery fully charged would only drill a half dozen 1/4 "holes in wood. so this time they shipped a new battery from RIDGID, works perfect now. The bag, drill, charger etc all looked like new. It works very well and I'm happy with it I only hope these batteries don't continue to be a problem.
This is a quality product from reputable company. I am well satisfied with this cordless drill. It is the second from this company as I wanted to have additional batteries for both drills. It may be reconditioned, but it came to me in very good condition.
Batteries last about a year and Ridgid will not replace them. They will however make you wait on hold for 20 minutes to talk to a customer service rep who will be completely unhelpful.
Great drill. Good condition. But one battery was dead. Luckily local Rigid repair shop honored the warranty.
My wife bought me this reconditioned drill for Christmas and the batteries would not hold a charge well. I thought I was going to be SOL. I called CPO and talked to a rep. (Megan). She was sending me a shipping label and a new set of batteries along with a charger to replace the ones that are not holding the charge. I was very impressed with the service and I believe this company will make things right with me. I can't say that everything thing is perfect yet, but I feel very confident it will be. I am sure that I will go out of my way to do business with CPO again because of their customer service! Good work CPO.Customer
The product I received was in very good condition and works like a champ. Unlike some of the other reviews I did receive two good batteries. I would highly recommend this drill to anyone that is looking for a good cordless but doesn't want to spend quite what they want for a new one.
Was looking for the Ridgid 18-Volt drill, but it was so expensive I thought I was going to have to settle for a "lesser" brand. Then I discovered the factory reconditioned unit on Amazon. I tend to like the factory rebuilt stuff because if something is going to go wrong early, they go through the product with "a fine tooth comb" and build it right. No exception here. Apart from a bit of staining on the carry bag, this unit is a dream. Looks new, runs strong, and best of all, at a price I could live with. Thank you Ridgid CPO, and Amazon!
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